When a CPQ system fails to deliver on its promise, the culprit often isn’t the technology...
9 Mistakes to Avoid in Successful CPQ Sprints
Creating a successful CPQ (Configure, Price, Quote) sprint in your sales software is crucial for streamlining the quoting process and increasing efficiency.
However, there are common pitfalls that can hinder progress and affect the outcome of your sprint. Here are the top 9 things to avoid to ensure your CPQ sprint is a success:
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Lack of Role Clarity: Avoid starting your sprint without clear assignments. Every team member should know their specific responsibilities to prevent overlaps and gaps in the workflow.
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Neglecting Document Dynamics: Static documentation can lead to stagnation. Avoid the mistake of not managing documents that need regular updates, which are essential in CPQ for reflecting product changes and pricing strategies.
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Skipping Regular Reviews: CPQ projects evolve rapidly; missing out on regular review sessions can lead to outdated quotes. Ensure you have frequent check-ins to keep the momentum and address issues as they arise.
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Unpredictable Communication: A common error is not setting standard communication protocols. Avoid this by agreeing on expected response times, which is essential for CPQ sprints where timely updates are key.
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Underutilizing Tools: CPQ sprints require careful tracking. Not fully leveraging tools like JIRA or your chosen project management software can lead to disorganization and missed opportunities for optimization.
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Vague Acceptance Criteria: CPQ solutions are complex, and without clear acceptance criteria, the sprint can go off track. Ensure criteria are well-defined and understood by all stakeholders.
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Infrequent Board Monitoring: The oversight of not regularly reviewing your management board can cause critical issues to slip through the cracks. Schedule weekly reviews to keep your sprint on course.
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Poor Documentation Practices: Failure to properly reference source documents in your project management tool can lead to confusion and errors. Always link to the most current documentation for accuracy.
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Disorganized Sprint Activities: Avoid an ad-hoc approach to your CPQ sprint activities. Structured planning and execution are vital to prevent missteps and inefficiencies.
By steering clear of these common errors, you can run a smoother CPQ sprint, leading to a more effective and accurate quoting process. Remember, preparation and clarity are the keys to success.