Manufacturers are making a big mistake by treating CPQ systems as internal tools when the real...
The world of Configure, Price, Quote (CPQ) solutions is buzzing with talk of a “new era” (https://shorturl.at/xvga1), where systems are finally flexible, AI-powered, and customer-centric.
But here’s the kicker: some CPQ users have been living in that future for years! While others are just catching up, these trailblazers have been quietly enjoying the perks of cutting-edge features that are now being touted as revolutionary.
Let's break it down...
Addressing the "Legacy" Label: Modern CPQ Systems Are Anything But
One key criticism of traditional CPQ systems is their supposed inflexibility and lack of innovation. While this may be true for some older systems, many modern CPQ solutions have continuously evolved to meet today’s demands. Far from being monolithic and outdated, these systems are designed with flexibility and adaptability at their core.
Whether it’s through mobile CPQ and self-service capabilities or the ability to handle complex product configurations across multiple channels, these CPQ systems ensure a seamless experience that aligns perfectly with a customer-centric market.
AI-Driven Configuration: The Present Reality
The integration of AI into CPQ systems is often discussed as a future necessity, yet some advanced CPQ platforms are already live with embedded AI at the heart of their operations. With features like the Prediction Server, these systems provide real-time, AI-driven insights that predict the likelihood of a quote actually turning into an order. Why don't you check it out this online CPQ tool from our customer Swift?
This capability allows sales teams to offer precise, tailored solutions instantly, enhancing both efficiency and customer satisfaction—delivering exactly what today’s market demands.
Meeting Omnichannel Demands: A Unified Experience
Providing a consistent and seamless experience across all sales channels is no longer optional—it’s essential. Some CPQ systems are fully equipped to deliver on this requirement with robust omnichannel capabilities. Whether customers engage through direct sales, partner channels, or self-service portals, these systems ensure that every interaction is smooth and aligned with specific customer needs.
This omnichannel approach not only streamlines the sales process but also enhances the overall customer experience, driving loyalty and long-term success. Interested in how it works? Check out a demo to see it in action.
Simplicity and Power Combined: An Intuitive Admin Experience
Managing a CPQ system shouldn’t be a burdensome task, and with some of the most advanced CPQ platforms, it isn’t. These platforms are designed with user-friendliness in mind, offering an intuitive interface that simplifies even the most complex tasks.
Whether configuring products, setting pricing rules, or generating quotes, these CPQ systems’ powerful yet straightforward admin tools make the process as efficient as possible. This ease of use, combined with sophisticated capabilities, ensures that businesses can focus on what matters most delivering value to their customers. All relying on Old fashioned AI.
Continuous Innovation: Commitment to the Future
Innovation is at the heart of some of the leading CPQ systems on the market today. These platforms are continuously updated to reflect the latest advancements in technology and market needs. From integrating cutting-edge AI to expanding mobile and omnichannel capabilities, the CPQ solutions delivered by cpq.se remain at the forefront of CPQ innovation.
We understand that the demands of modern businesses are constantly evolving, and we’re committed to providing the tools and solutions necessary to keep pace.
The Future of CPQ, Today
While the call for a new CPQ system is understandable, it’s crucial to recognize that some CPQ systems have already implemented the features and innovations needed to meet today’s challenges. Whether it’s AI-driven configuration, omnichannel support, or flexible, user-friendly administration, these CPQ systems are not just ready for the future—they’re already there.
If you’re looking to streamline your sales process, enhance customer experiences, and leverage the latest in CPQ technology, learn more about how our CPQ solutions can transform your business here.
