Manufacturers are sitting on a goldmine of data, but most don’t know how to use it. ERP, PLM, and CRM systems all hold valuable information, but it’s scattered across different platforms, creating silos. The real game changer is when you pull that data together into one place—your CPQ system.
That’s exactly what HMF did. When they implemented their CPQ system, they didn't want to start from scratch. All their master data was locked away in their ERP system, and they needed a way to pull it into the CPQ without breaking anything. The result? A seamless integration that saved them countless hours of work, reduced errors, and gave them real-time data at their fingertips.
The Power of Data Integration in CPQ
Think about this: every system in your company—ERP for pricing, PLM for product data, and CRM for customer relationships—does a great job of managing its specific tasks. But when it’s time to quote a customer on a complex product, do those systems talk to each other? If not, you’re leaving your sales team to manually piece together data from multiple sources, increasing the risk of errors.
By integrating these systems into your CPQ, you can have one streamlined process that pulls in everything you need for a quote—accurate pricing, up-to-date product information, and customer history—all in real-time. No more manual updates. No more version control issues. Just clean, reliable data.
HMF’s CPQ journey illustrates this perfectly. The CPQ integration allowed them to sync that data effortlessly. Now, their sales team can generate accurate quotes in a fraction of the time, all based on the latest data from their ERP.
Why is Data Integration So Difficult?
Here’s the catch: data integration isn’t always straightforward. Each system speaks a different language, which makes it hard to get them to work together. Your ERP might be organized one way, while your PLM structures things completely differently. And then there’s the CRM, which probably wasn’t designed with CPQ in mind at all.
But this complexity doesn’t mean integration is impossible. It just means manufacturers need to approach CPQ integration carefully. Here’s how to get it right:
Start with Clean Data
Garbage in, garbage out. Before you even think about integrating your data into a CPQ system, you need to make sure that your current data is clean, accurate, and up-to-date. If you integrate faulty data, you’re just automating errors.
Use a Flexible CPQ System
Your CPQ needs to be able to adapt to the quirks of your ERP, PLM, and CRM systems. Look for a CPQ solution that supports multiple data formats and can easily be customized to match the structure of your current systems.
Automate Where You Can
One of the biggest benefits of integrating data into CPQ is automation. By automatically pulling data from your ERP or PLM, you save time and eliminate the human error that often occurs with manual data entry. HMF's integration success story is a great example—by automating data flow from their ERP system, they reduced manual work and improved quote accuracy.
Plan for Growth
Integrating data isn’t a one-and-done deal. Your company will continue to grow, your product lines will evolve, and your customer base will expand. Make sure your CPQ system is flexible enough to handle changes down the line. If you’re thinking short-term, you’ll be right back to square one in a couple of years.
The Real Benefits of CPQ Data Integration
When you integrate your data into a CPQ system, the benefits go far beyond faster quoting times:
The integration journey isn’t always easy, but it’s worth it. HMF’s CPQ system runs like a well-oiled machine, precisely because they took the time to integrate their data the right way.