The CPQ Blog

From Smart to Genius: AI's Radical Makeover of CPQ Systems

Written by Magnus Fasth | Aug 28, 2023 6:00:00 AM

Configuring, pricing, and quoting with a sprinkle of guesswork? That's so last decade!

The revolution doesn't stop at merely automating quote processes; the game is now about hyper-personalization, predictive analysis, and constantly evolving insights.

If CPQ was the superhero saving businesses from manual chaos, then artificial intelligence (AI) is the superpower it didn't know it needed. Let's unwrap the monumental transformation AI is imprinting on the CPQ world.

The Increasing Appetite for Tailored Quotes It's no secret that the modern customer craves personalization. Whether it's a bespoke suit or a handcrafted latte, the expectation is clear: "Make it uniquely mine." Quotes are no exception. Clients and stakeholders don't just want prices; they seek proposals tailored to their specific needs, challenges, and aspirations.

The Magic of AI in CPQ When you combine the meticulousness of CPQ with the intelligence of AI, the result is nothing short of magical:

  1. Predictive Pricing: Gone are the days of set prices for all. AI-driven CPQ systems can gauge market trends, customer behaviors, and historical data to recommend optimal pricing.
  2. LLM for Personalization: With Large Language Models, quotes aren't just data-driven; they're human-centric. Imagine a quote that speaks your client's language, resonating with their ethos and vision.
  3. Continuous Learning: Every interaction, feedback, and result is a lesson. AI-integrated CPQs continuously adapt, ensuring better, sharper, and more accurate quotes over time.

Not Just a Tech Upgrade - A Paradigm Shift It's crucial to understand that introducing AI into CPQ isn't just a tech upgrade. It signifies a paradigm shift in how businesses approach their sales processes. From reactive and manual to proactive and intelligent, the quote generation process is evolving, ensuring businesses are not just keeping up but staying ahead.

What Lies Beyond? You've seen the evolution from manual quotes to CPQ, and now the AI revolution. But the road to innovation is endless. Our upcoming article will guide you through crafting an unparalleled quote document, combining the prowess of CPQ and AI.

The future of quotations is here, and it's thrilling!