A layered approach is a methodology or strategy that involves dividing a complex process or system into multiple, distinct layers or levels. The goal of this approach is to create a more organized and manageable system that can be easily understood, maintained, and updated.
This approach can be used in various fields, such as engineering, product development, and sales management, to simplify complex systems and improve efficiency. In the context of product maintenance and management, the layered approach is used to provide a flexible and scalable method for managing product information and configurations. The typical stakeholders in a CPQ (Configure, Price, Quote) project include:
Product Manager (PM): An overview of the entire product line, responsible for providing a baseline for each product category, including standard and optional items.
Research and Development (R&D): Provides a recommended standard for each product category, which is then customized by the Regional Sales Manager (RSM) based on the market requirements.
Regional Sales Manager (RSM): Customizes the standard recommended by R&D to meet the requirements of their specific market.
Sales Department: Responsible for the final offer to customers, based on the customized standard provided by the RSM.
Each layer in the layered approach is responsible for a specific aspect of the product maintenance and management process, such as product development, sales, and market customization. The product information and configurations are managed in a hierarchical manner, with each layer building upon the information and configurations of the previous layer.
However, managing all this information and ensuring that the right products are being offered to the right customers can be a challenge. This is where cpqbot comes in.
cpqbot is an automated system that combines all the information from different stakeholders to provide a seamless and efficient product maintenance process. The system makes sure that only valid combinations of products are offered and that the customers have a smooth and personalized buying experience.
In conclusion, the layered approach to product maintenance and management is a best practice that provides a flexible and scalable method for managing product information and configurations. By dividing the process into multiple layers, each with its own set of responsibilities and perspectives, the final product configuration is consistent and accurate.
Contact cpq.se, experts in Tacton CPQ, for a solution to streamline your product maintenance process, increase efficiency, and provide a better customer experience.