10 Questions for your CPQ supplier

Choosing the right CPQ (Configure, Price, Quote) vendor is crucial for a successful project.

Here are ten essential questions to ask a CPQ vendor to ensure you get the best solution for your business:

1. Can you provide case studies or references from similar industries?

Understanding how the vendor has successfully implemented CPQ solutions in businesses similar to yours can give you confidence in their expertise and the effectiveness of their solution.

2. How customizable is your CPQ solution?

Determine the extent to which the CPQ system can be tailored to meet your specific business processes, product configurations, and pricing models.

3. What integration capabilities does your CPQ solution offer?

Ensure the CPQ system can seamlessly integrate with your existing CRM, ERP, and other critical business systems to provide a unified workflow.

4. What is the typical implementation timeline and what resources are required?

Get a clear understanding of the project timeline, key milestones, and the internal resources you’ll need to allocate for a successful implementation.

5. How does your solution handle complex product configurations and pricing rules?

Evaluate the system’s ability to manage the complexity of your product offerings, including multi-level configurations, dependencies, and dynamic pricing rules.

6. What training and support do you offer during and after implementation?

Ensure the vendor provides comprehensive training for your team and ongoing support to address any issues or questions that arise post-implementation.

7. How does your CPQ solution enhance sales efficiency and accuracy?

Ask for specific features and functionalities that improve the efficiency of your sales process and ensure the accuracy of quotes and proposals.

8. What are the scalability options of your CPQ system?

Assess how well the solution can grow with your business, handling increased product lines, users, and transaction volumes.

9. Can you explain your approach to data security and compliance?

Understand the measures the vendor takes to protect your data, ensure compliance with relevant regulations, and how they manage data privacy and security.

10. What is the total cost of ownership, including implementation, licensing, and maintenance?

Clarify the overall cost structure, including initial setup costs, licensing fees, and any ongoing maintenance or upgrade costs to avoid unexpected expenses.

Once you have answers to these questions, you can better assess which CPQ vendor aligns with your business needs and objectives. For more insights into choosing the right CPQ solution, visit cpq.se for detailed information. If you’d like to discuss your specific requirements and how we can assist you with your CPQ project, book a virtual coffee with Magnus and Patrik at cpq.se/coffee.